Employee Productivity vs. Hours Worked: Why Less is More
Are you also tired of hearing this persistent myth that longer hours equal higher productivity levels? If I told you that someone working 60 hours a week is less productive than someone working 35 hours a week, would you believe me?
Well, you don’t have to believe me. Stanford proved it. 🙂
This study revealed that productivity per hour declines sharply when a person works more than 50 hours a week. After 55 hours, productivity drops so much that putting in more hours would be pointless. Yet many companies still equate presence with performance, creating cultures where staying late is seen as a badge of honor.
So, let’s ditch that old mentality and focus on working fewer hours but in a more productive way. I’ll explain more about how this works in the following lines.
The hours fallacy: More isn’t better
Remember pulling all-nighters in college? How sharp was your thinking by 4 AM? The same principle applies at work. The human brain isn’t designed for marathon work hours.
The Whitehall II research shows that working more than 55 hours per week (compared to 40 hours or less) affects cognitive performance in middle age. More precisely, the study participants had lower scores in vocabulary and reasoning tests, both at baseline and after five years. Therefore, working overtime leads only to poorer executive function, decreased fluid intelligence, and creative thinking. Moreover, long work hours were associated with cardiovascular and immunologic reactions, reduced sleep duration, diabetes, fatigue, and depression.
There is no benefit from working longer hours, but a messed-up work-life balance, poorer physical and mental health, and toxic productivity outcomes. The consequences of the hours fallacy extend into more ramifications:
- Health issues increase, which leads to more sick days, and more stress for managers to monitor progress and leave tracking when fewer team members work.
- Burnout rates climb, which results in higher turnover costs and loss of institutional knowledge. This creates additional recruitment and training expenses for your organisation that impact the bottom line.
- Team morale suffers and job satisfaction decreases as work-life balance deteriorates, which manifests in decreased engagement, more workplace conflicts, and a hostile atmosphere.
- Creativity and innovation decline when minds are fatigued, which means fewer breakthrough ideas, less creative problem-solving, and ultimately a competitive disadvantage in markets that reward original thinking.
The “always on” culture might seem productive on the surface, but it’s actually causing a slow-burning crisis in many organizations. So, the real question is: how do you shift from counting hours to making hours count?
💡 Pro Tip: Your team has poor time management? Time management is strongly linked to energy management. Before blaming them, try to help them protect their energy, and you might indirectly increase productivity this way.
Quality over quantity: The power of deep work
Cal Newport, author of “Deep Work,” suggests that the ability to focus without distraction on cognitively demanding tasks is becoming increasingly rare and valuable. A team member who can achieve a state of flow, complete immersion in a task, for 4 hours might accomplish more than someone working distractedly for eight hours.
Though it’s quite hard for someone to stay focused and boost productivity while all these time wasters happen during work hours:
- Team members experience interruptions approximately every 11 minutes. (“The cost of interrupted work“, Dr. Gloria Mark at the University of California, Irvine)
- It takes an average of 23 minutes to fully regain focus after an interruption. (“The cost of interrupted work“, Dr. Gloria Mark at the University of California, Irvine)
- Most people get only about 2-3 hours of truly productive work done in an 8-hour day. (“The cost of interrupted work“, Dr. Gloria Mark at the University of California, Irvine)
All these findings expose critical insights, which should make you see productivity and the reality of work more clearly.
The reality is that the traditional 8-hour workday delivers just 2-3 hours of meaningful productivity. This means you might be paying for 40-hour work weeks, but you could only get 10-15 hours of high-quality output. That equals an efficiency rate of just 25-37.5% in an eight-hour shift. Let that sink in for a moment.
So, this is both a challenge and an opportunity for your organization. The challenge, which I admit might be hard for you to accept, is recognizing that simply extending work hours will likely yield diminishing returns. At the same time, the opportunity comes from restructuring work to increase employee productivity.
So, if you’ve decided to look at the positive side and capitalize on this knowledge, here are some strategies you can implement to actually restructure work:
- Create “meeting-free zones” during peak cognitive hours: Block out specific time periods (typically mid-morning or early afternoon) where no meetings are scheduled. Mark these clearly on shared calendars and respect them as sacred time for deep work. At EARLY, we have “No-Meeting Thursdays” as a company-wide policy to make sure everyone gets an entire day without meetings of any kind.
- Establish communication protocols that respect focused work time: Create clear guidelines for when to use different communication channels. Use instant messaging for urgent matters, async tools like email or project management software for non-urgent items. Also, set expectations around response times. Encourage team members to set “do not disturb” statuses to protect their focused time.
- Train teams to batch similar tasks to reduce context switching: Help employees group similar activities (emails, phone calls, admin work) into dedicated time blocks rather than handling them as they arise. Teach time-blocking techniques where team members schedule specific types of work at optimal times based on their energy levels and the cognitive demands of different tasks.
- Design office layouts or remote work policies that minimize disruptions: Design quiet zones in your office where chats and phone calls are discouraged. For remote teams, offer them allowances for noise-cancelling headphones or some financial support for creating workspaces at home. The more you help with a productivity-inducing work environment, the better work-life balance they will have and the more results you’ll see.
Modern productivity measurements
Traditional time tracking is intrusive and focuses on a single metric: presence. But presence doesn’t equal productivity. Modern approaches focus on outcomes and impact instead. So, if you want to be part of the leading organizations club, you should be measuring the following:
- Task completion rates
- Quality of deliverables
- Impact on key business objectives
- Client/customer satisfaction
- Value created rather than time spent
If you’ve been focused only on measuring the hourly productivity, you need to move on to a new philosophy. What do I mean? You need to bridge the gap between traditional time management and meaningful productivity metrics.
📈 One tool that helps with measuring what truly matters and enables you to understand where the productivity gaps are is EARLY. It’s a productivity intelligence app that helps you and your teams understand how you’re spending your energy and attention. All that, with the purpose of maximizing productivity, and no surveillance involved.
With its automatic time tracking, it reveals the real productivity metrics you need – time usage, billable hours, project budgets, and more.
Here’s how EARLY can help:
- It automates activity tracking for accurate measurement: EARLY captures which documents, apps, and websites your team uses throughout the day, creating an accurate picture of how productive time is actually spent, not how employees think it’s spent. This helps you understand the true productivity patterns without manual input distortions.
- It provides project-to-productivity correlation: The comprehensive reporting shows which projects yield the highest productivity rates and which consistently drain team resources beyond their value. This helps you and leadership in general make a better time allocation and talent where they’ll have the biggest impact. See more about how this time reporting system works.
- Balances productivity insights with privacy: Unlike invasive surveillance tools, EARLY’s privacy-first approach (including a 12-hour delay in manager access to data) fosters trust while still providing the productivity trends you need.
All in all, when circling back to the question I addressed above, “how do you shift from counting hours to making hours count?”, here’s how one of EARLY’s customers (Bang & Olufsen) said:
“EARLY has allowed us to work more efficiently. Thanks to the insights, we have been able to make a lot of changes to the IT structure to work more efficiently. This has saved each team member around two hours per week, which is 10 hours gained in total across the team, each week.”
Noah Ruseng Bested, Bang & Olufsen
The conclusion? Bang & Olufsen tracked the hours worked to inform their decisions and restructure their processes, and how they work, rather than using only the hours worked as the main metric.
EARLY bridges the gap between traditional time tracking and outcome-based performance measurement with powerful analytics.
Strategies to move from hours to outcomes
Shifting from an hours-focused to an outcomes-focused culture doesn’t happen overnight. Here are practical steps to guide the transition:
- Define what success looks like for each role. Set short and long-term goals with your team, along with KPIs, and set clear expectations about deliverables. All these metrics matter more than clear expectations about hours, and it’s more likely to boost productivity this way.
- Start measuring these: Implement tools like EARLY and monitor in 1:1s how your team evolves toward their KPIs to gather data on productivity patterns, not just time spent on tasks.
- Experiment with flexible hours: Test strategies like core hours, focus days, output-based workweeks, and no meeting days with small teams at first. If things grow the way you hoped, scale.
- Lead by example: If you’re a manager, you’re not exempt from the rules. You should demonstrate that leaving at a reasonable hour or working remotely isn’t taboo.
- Celebrate outcomes, not overtime: Acknowledge team members who work efficiently rather than those who simply work longest, and plant the belief that productivity is more valuable than the number of hours.
I think you’re already aware that you’ll meet some resistance. Every new process or rule, ot just a simple change, is rejected at first. Also, keep in mind that many professionals have built their identities around being “hard workers” in the traditional sense. Communicate clearly and reassure your team about how performance will be evaluated under the new system.
Try EARLY free for 14 days and discover your team’s actual productivity patterns without invasive monitoring.
Start measuring productivity the right way
If in the industrial age, notions of productivity were not common knowledge, but only hours worked, now they are. You need to recognize the fact that human performance isn’t linear, and it doesn’t follow the clock.
So, start focusing on creating conditions where people can do their best work, rather than just their longest work. The most important productivity metric isn’t how many hours your team works, but how much value they create during the hours they do work.